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Immediate answers
Check-in, parking, policies, and services: guests find the key information right away, while your team spends less time answering the same questions over and over.
Your hospitality, always available.
Concierge Genius is the digital concierge that mirrors how your property welcomes and advises guests, available on your website, shared links, messages, and QR codes.
It is not a chatbot. It is your hospitality, always available.
Works on your real website, without altering its layout.
Test it privately, then make it visible when you're ready.
Real demo
Real results across active properties
Used by real properties
Drastically reduces repetitive requests
Up to +25% direct bookings
What changes with Concierge Genius
It is not just a chat on your website. It is how your property answers guests, without having to do it manually every time.
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More services at the right moment
Transfers, experiences, upgrades, and useful services appear at the right moment, without your team having to explain them every time.
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More direct bookings
When the website answers clearly and reassures quickly, more guests stay on your site and book without going to Booking.com or other OTAs.
Go live in minutes, without changing your website
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Start your 14-day free trial
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You’ll receive your license key by email and complete the guided setup during onboarding.
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Go live in minutes
Simple setup. If you want, we help you.
LIVE SITES
Real properties using Concierge Genius
See how it works on real hotel websites.
Villa Aglaia
villaaglaia.com
“Guests find the information right away without contacting us every time. Repetitive requests have dropped dramatically.”
Sofia BastidaVilla AglaiaVisit live site ↗
Relais Castelnuovo
relaiscastelnuovo.com
“Guests stay on the website, direct bookings have grown by 25%, and the team works with less stress.”
Antonio PetrellaRelais CastelnuovoVisit live site ↗
SeaSide Suites
seasidesuites.it
“Guests find clear information and useful recommendations right away, and the team gets fewer repetitive requests.”
Giulia FerraroSeaSide SuitesVisit live site ↗
Why it exists
A concierge born from real hospitality
Every hospitality experience lives in the details. A quiet street, an authentic restaurant, a city discovered the way a local would experience it.
Managing my properties, I always tried to offer guests exactly that: honest recommendations, attention to detail, and the feeling of being welcomed in an authentic way.
Over time, I realized the same questions kept coming back and that, precisely in the most important moments, I could not always be present. That was where the experience risked being interrupted.
Concierge Genius was born from that need: a digital presence that preserves your style of hospitality, suggests what you would genuinely suggest, and accompanies the guest throughout the stay.
Pricing
Starter
€29 / month€290 / year (2 months free)
For B&Bs and small properties
1 domain per license
Pro
€59 / month€590 / year (2 months free)
For boutique hotels
1 domain per license
Scale
€99 / month€990 / year (2 months free)
For high-traffic properties
1 domain per license
FAQ
How is billing handled?
Checkout, billing, and subscription management are handled by Lemon Squeezy, our certified merchant-of-record partner for secure payments and subscriptions. You can manage or cancel your subscription at any time from the related customer portal.
Can I cancel anytime?
Yes. You can cancel anytime through your Lemon Squeezy customer portal.
How does the trial work?
Start a free 14-day trial on your real website. If you prefer, you can keep the concierge visible only to you and your team while you test it, so guests do not see it yet. The subscription starts after the trial unless you cancel.
What happens if I hit usage limits?
When your plan’s AI allowance is reached, some AI functionality may switch to a limited mode until your allowance resets or you upgrade.
Will it work on my website?
Yes. After onboarding, we send you the WordPress plugin, the iframe option, and the direct link to the hosted concierge. That means it can go live in minutes on any website, and the direct link can also be turned into a QR code for rooms, reception desks, or printed material.